Chat Regulations

Your users don't read the regulations, but we do.

Most mobile apps with a chat feature use off-the-shelf templates from the internet. This is a mistake that costs a lot of nerves during the first audit or when a developer account is blocked. Since September 2017, at Sticker Wizzard, we've been analyzing how people talk in apps and what causes platform owners to get into trouble. We don't write fluff. We focus on who is responsible for content sent by users and how quickly you can remove someone who breaks the rules.

In 2024, we prepared exactly 94 EULA documents for messengers and niche social platforms. We know the regulations must be short because no one has time for 40 pages of legal jargon. Our texts have an average of 1,480 words and are written so any user in your target group will understand them. As a result, the number of questions to your support about app rules drops by an average of 23% in the first two months after implementation.

• Clear rules for content moderation and spam removal.
• A violation reporting procedure that actually works (reaction in less than 2h 15m).
• Protection of your company against claims for third-party behavior.
• Chat history storage rules compliant with GDPR.

No fluff — your EULA will be ready in 3 business days. We don't play around with long consultations. You send us a link to your app's beta version or screenshots of user flow, and we do the rest. We've checked 483 different apps and know where Apple and Google most often look for holes during store verification. Our first-time review pass success rate currently stands at 97.3%.

If your chat allows for sending photos or files, you need concrete copyright entries. Without this, you risk someone suing you instead of the person who uploaded the file. At Sticker Wizzard, we close these gaps immediately. Our office in Wrocław at ul. Legnicka 56 is open Monday to Thursday from 9:14 AM to 5:30 PM, and on Fridays until 3:00 PM. You can call us at +48 71 358 00 44 to discuss details.

What do other developers say about it?

"I was afraid a lawyer would blow my app premiere with deadlines. Sticker Wizzard delivered the regulations in 2 business days. Apple accepted the build without a single question about privacy policy."
— Mariusz Lewandowicz, Founder at DevFlow Solutions, Poznań (October 2024)

"We had 47 reports of abuse on chat per week and zero clear rules on how to ban users. Now the process takes a moderator 4 minutes instead of half an hour. It was worth spending the money."
— Anna Kwiatkowska, Lead Developer at Chatly, Wrocław (Q3 2024)

P.S. If your app has fewer than 1,000 users, we have a special startup rate for you. Ask about it in the form.